Data Deletion

1. Delete your account from the app

The fastest way is from inside iQreply:

• Sign in and go to Settings → Account.
• In the "Danger zone", select "Delete account" and confirm.

This permanently deletes your account and the data associated with it, including your business profile, comments, messages, contacts, automations, and the access tokens for any connected Facebook or Instagram account.

2. Request deletion by email

If you cannot sign in, email us at team@iqreply.ai from the email address associated with your account, using the subject "Data Deletion". We will verify your request and delete your data.

3. Facebook and Instagram data

To stop iQreply from accessing your Facebook or Instagram data, disconnect the account in Settings → Channels. Deleting your account (step 1) also removes the stored access tokens and the platform data we hold.

You can additionally remove iQreply directly from Meta: in Facebook go to Settings → Business Integrations (or Apps and Websites) and remove iQreply; in Instagram go to Settings → Apps and Websites and remove iQreply.

4. What we delete and when

We delete the personal data we hold about you, including comments, messages, contacts and connected-account tokens, without undue delay and normally within 30 days of a verified request. We may retain a limited amount of information where required to meet legal, accounting or security obligations, and then delete it when no longer needed.

5. Contact

Questions about deleting your data: team@iqreply.ai — iQreply LLC, 9805 NW 52nd St, Doral, FL 33178, United States.